Maria Rivera — Feb 26, 2015 05:48AM HST
I bought my son a Kala-KA-ASAC-T-Solid Acacia Tenor and according to the web site it states "We always include a humidifier with solid wood instruments. This is not an option, and we do not charge for it." When I received the Ukulele I checked to make it was not damaged I noticed it was not included. Do I need to buy the humidifier now since it's been a couple of months since my purchase was made?
Kala KA-ASAC-T - Solid Acacia Tenor
1 Community Answers
Zachary Shimizu - Feb 28, 2015 at 03:46PM HST
The Ukulele Site Agent
If it was bought with a canvas or wooden hard case we usually always put it in the inside case compartment located under the neck of the ukulele.
If bought without a case or with a gigbag we usually have it wrapped with foam and placed under the neck.
We apologize if the humidifier was not found in the ay of these places and ask you to please email me at firstname.lastname@example.org and I will have one sent in the mail immediately.